Privacy Policy Statement
Your privacy is important to us at lumexari.pro. We protect your data and value your trust.
Introduction to Your Privacy Rights
At lumexari.pro, we are committed to safeguarding your personal information in line with Malaysian law and global standards like GDPR.
This privacy policy outlines our practices for collecting, using, storing, and sharing your personal data to provide transparency and clarity.
How We Collect Your Data
We collect your data through forms, subscriptions, cookies, and communication with our team. Data is gathered only with your consent.
Information You Provide Directly
- • Your name and contact details from our contact form.
- • Questions or messages sent for consultation.
- • Newsletter subscription or updates requests.
- • Feedback or survey responses you choose to send.
- • Any additional information you provide voluntarily.
Information We Collect Automatically
- • IP address and browser details via cookies.
- • Page visits and browsing patterns on lumexari.pro.
- • Device information, such as type and operating system.
- • Referral sources and time spent on each page.
- • Data related to marketing permissions or consents.
How We Use Your Data
Your data is used strictly for communication, website analytics, and improving user experience according to regulations.
- • To reply to your messages and provide support.
- • To manage subscriptions and email updates.
- • To collect aggregate site analytics for improvements.
- • To enhance security and website functionality.
- • To personalize relevant website content.
- • To verify requests and consent documentation.
- • To comply with all applicable regulations.
Our Commitment: We never sell your data. Your personal information is handled responsibly and securely, always respecting your preferences.
When Your Data Is Shared
We only share your information with approved third-party providers who support our services or assist in communication.
Our Service Providers
Trusted contractors or cloud service hosts may access your data strictly for performing essential operational tasks.
Legal Obligations
We may share your data if legally required, such as by court order or regulatory request.
Anonymous Statistics
Aggregated, anonymous statistics may be used to enhance our offerings and cannot identify you individually.
Your Data Rights
You have rights to access, correct, delete, or restrict your data. You may also object or request portability as per applicable law.
- • You may request access to your personal information.
- • Correction of incomplete or inaccurate data is your right.
- • You can request deletion of your personal data.
- • Ask for data transfer to another provider if needed.
- • Object to certain uses of your data at any time.
- • Request limits on processing your personal data.
For data rights requests, contact us at the address or email below. We aim to respond promptly and in accordance with law.
How We Keep Your Data Safe
We implement technical and organizational measures to prevent unauthorized access, alteration, or disclosure of your data.
Technical Safeguards
- • Encrypted storage of sensitive data.
- • Firewalls and regular security monitoring.
- • HTTPS for secure communication.
- • Regular software updates and patches.
Organizational Safeguards
- • Trained staff on data protection obligations.
- • Access controls and background checks.
- • Confidentiality agreements with providers.
- • Incident response policies and audits.
How Long We Keep Your Data
Data is retained as required by law or as long as necessary to provide requested services and maintain security.
- • Account or registration records kept securely.
- • Consultation records retained for reference.
- • Email, inquiry, and feedback data archived securely.
- • Billing or transaction data stored only when necessary.
- • Marketing opt-in records retained for compliance.
We do not keep personal data longer than necessary. Retention respects your rights and regulatory requirements.
Data Transfers Abroad
Your information may be transferred or stored outside Malaysia to trusted providers that ensure appropriate protection.
- • Within approved regions under strict safeguards.
- • With service providers meeting legal standards.
- • Subject to contractual privacy assurances.
- • Regularly audited for data handling compliance.
Cookies and Tracking
We use cookies for analytics, security, and function. You can manage cookie preferences as described in our policy.
Types of Cookies Used
- • Required for website operation and navigation.
- • Collect anonymous usage data for improvement.
- • Store your preferences for future visits.
- • Maintain features like language settings.
You can adjust your browser settings or follow our cookie policy to manage preferences.
Policy Updates
This policy may be updated for legal or technical reasons. Significant changes will be communicated on this page.
- • Website banner notifications.
- • Direct email to subscribers, if affected.
- • Update date posted at the top.
- • Summary of key changes when relevant.
Review this page periodically for the latest policy changes and practices.
Contact for Privacy Concerns
Questions or requests relating to privacy can be addressed to our team at the contacts below.
Lumexari
Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +60 5-468 8167
Email: content@lumexari.pro
Privacy policy last updated January 9, 2026.
Effective from January 9, 2026.